Data Protection Declaration

We are pleased that you are visiting a website of Volkswagen AG, Berliner Ring 2, 38440 Wolfsburg, Germany, vw@volkswagen.de, registered in the Commercial Register of the Amtsgericht Braunschweig (Braunschweig District Court) under No. HRB 100484 (“Volkswagen AG“)  and wish to thank you for your interest in our company and our products. The protection of your privacy is particularly important to us. This document explains how we collect, process, and use your data. This is in all cases done in conformity with the provisions of data protection law.

General Information, Protocol Data

You are in general able to visit the websites of Volkswagen AG without telling us who you are.

We will in this case receive only the following protocol data:

  • an anonymous cookie ID from which your IP address cannot be deduced,
  • the operating system and browser that you are using and your screen resolution setting,
  • the date and time of your visit,
  • which of our websites you visited, and
  • the website you were on just before you visited us.

Insofar as the following sections contain nothing to the contrary, the data processing is undertaken exclusively by Volkswagen AG and ApeUnit GmbH.

Collection, Processing, and Use of Your Personal Data

Your personal data include such things as your name, address, telephone number, and e-mail address. Personal data are only collected, processed, and/or used if you choose to provide us with this information, for instance when entering into, defining the content of, or modifying a contractual relationship with us, or when registering for personalized services. Furthermore, no use will be made of your personal data unless you have previously given your consent.

On this website, you can submit a contact inquiry. The personal data provided in this connection are collected, processed, and used solely for purposes of providing the respective service within the scope of your consent.

Use of Piwik

This website uses the web analysis service Piwik to analyze user visits to the site. The data processing shall be undertaken for the purposes of advertising, market research or the requirements-based designing of our web site (in accordance with Section 15 Para. 3 of the German Telemedia Act (Telemediengesetz). Cookies are stored on your terminal device for this purpose. Volkswagen AG stores the information collected in this manner exclusively on its servers. If you block the acceptance of cookies, please note that you may then not be able to use the entire functionality of this website. You may also reject the collection and processing of data at any time with future effect by clicking on the following opt-out plug-in:

Please see our Cookie-Policy for more information on cookies.

This website uses Piwik with the extension “AnonymizeIP.” This causes the IP addresses to be processed in truncated form; direct traceability to an individual is thus ruled out.

Your Rights

You may assert your rights below against Volkswagen AG at any time upon a free-of-charge basis:

Right of Access by the Data Subject: You shall have the right to receive information from us regarding the processing of your personal data.

Right to Rectification: You shall have the right to demand that we correct your personal data which are incorrect and/or incomplete.

Right to Erasure: You shall have the right, in the event that the requirements specified in Art. 17 of the GDPR have been met, to demand the deletion of your data. Thus, in accordance with this Article 17, for example, you may demand the deletion of your data insofar as these data are no longer required for the purposes for which they were collected.  Furthermore, you may demand the deletion of these data if we process your data based upon the consent which you have granted and you then withdraw this consent.

Right to Restriction of Processing: You shall have the right to demand the restriction of the processing of your data if the requirements specified in Art. 18 of the GDPR have been fulfilled. This is, for example, the case if you dispute the correctness of your data. For the duration of the verification of the correctness of the data, you may demand the restriction of the processing.

Right to Object: Insofar as the processing is [undertaken] based upon an overriding interest or your data are used for the purposes of direct advertising, you shall have the right to object to the processing of your data. An objection shall be permissible (sic!) if the processing either is carried out in the public interest or in the exercising of official authority or owing to a justified interest of Volkswagen AG or of a third party. In the event that you object, we request that you state your reasons to us regarding why you are objecting to the data processing. In addition, you shall have the right to object to the data processing for the purposes of direct advertising. This shall also be valid for profiling insofar as this is undertaken in conjunction with the direct advertising.

Right to Data Portability: Insofar as the data processing is undertaken based upon a consent or a fulfilment of a contractual agreement and this is also undertaken while using an automated processing system, you shall have the right to receive your data in a structured, commonplace and machine-readable format and to transfer these data to another data processing service provider.

Right of Revocation: Insofar as the data processing is undertaken based upon a consent, you shall have the right to withdraw your consent for the data processing, with effectiveness for the future, at any time and upon a free-of-charge basis, by using the following address: info-datenschutz@volkswagen.de or by using the contact data provided in the Imprint section.

Right to Complain: You shall also have the right to complain to a government supervisory authority (e.g. to the State Data Protection Officer for Lower Saxony, Germany) regarding our processing of your data.

Your Contact Person: Data Protection Officer

Our Data Protection Officer shall support you as your contact person on all data protection-related matters as well as for the exercising of your rights. Please send your inquiries to the Data Protection Officer of Volkswagen AG.

Data Protection Officer of Volkswagen AG
Berliner Ring 2, 38440 Wolfsburg
info-datenschutz@volkswagen.de